Both customers and tutors are requested to be in time for the scheduled lessons. In case a customer is not happy with their chosen tutor, they can choose any other tutors matching the same or lower price provided their account has balance to cover those lessons.
Customers can check any tutor's schedule and send them a message to request a lesson. Once a tutor confirms your request by conveying their acceptance, the lesson is deemed "confirmed and booked".
Even though our platform shows the most accurate and reliable feedback, there may be cases when your actual experience with a tutor differs from your expectations. In such cases, you can request for another tutor using your balance with us.
Native Monks works as a marketplace matching customers looking to learn languages with the best available native tutors. We do not favour any particular tutors over others. We use a grading system based on customer feedback to rank...
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